PLEASE UNDERSTAND:  EVEN THOUGH WE CARE FOR PETS 24/7: WE FOLLOW THESE HOURS STRICTLY TO MAINTAIN A CONSTANT SCHEDULE FOR OUR GUESTS.  PLEASE RESPECT THESE TIMES.  Even though we live in the residence, these hours are put in place to maintain our constant care of the animals.

Monday Through Friday:   6:30AM-10:00AM and 4:00PM-7:00PM

Saturday:  10:00AM to 5:00PM

Sunday:  10:00AM to 5:00PM


We are CLOSED for Drop Off and Pick Ups on the following holidays:  Please reserve your boarding dates accordingly:  New Years Day, Christmas Day, Thanksgiving, Independence Day, Memorial Day, Labor Day, & Easter.   There is no Daycare on Holidays. 

The Above is our timetable of Drop Offs and Pick Ups for Boarding/Hotel Stays & Daycare.
We ask that you follow the timetable.
Please Advise of Time of Drop Off and Estimated Time of Pick Up when making a reservation request.
Please Text the PPC Text Line: 412-856-8505 on the day before Pick Up to Advise of Definite Pick Up time.

Late & Early Pick Up/Drop Offs:
If you require a special circumstance in which you wish to pick up after the designated times, please prearrange this at the time of booking. We understand time constraints on your end (e.g. Plane lands after designated time,etc). Please keep in mind that all needs cannot be met, especially last minute requests.  We would however prefer you do what you can to stay within the posted times.  Please contact us at least 6 hours prior to our closing time if you foresee a problem.  Late pick ups and early drop offs conflict with our care of the pets under our care.

Our door is locked and closed at the designated closing time.  Any guests not picked up by closing time will spend the evening.  They may be picked up the following day during normal business hours.   All applicable boarding fees will be charged, and the 10am no charge pick up policy is null and void in this circumstance.                                                                                                                                                                                                                                                                                                                                                                                                   Late & Early Pick Up/ Drop Offs are subject to the following fees:

After Designated Pick/Drop Off Time: $35
No Exceptions & Must Be Approved. Must be paid at time of Pick up.

Early Drop Off: $35


If you find that these times do not meet your needs, we'd rather ask that you seek services elsewhere in all due respect.

Late Policies will be strictly enforced.